Shipping policy

At Yerlux, we are committed to providing reliable shipping and keeping you informed about your order throughout the delivery process.

This Shipping Policy applies to orders shipped within the United States.

Shipping Destinations

Yerlux currently ships to addresses within the United States only.

At this time, we do not offer shipping to destinations outside the United States.

Order Handling

Orders are processed within 1 business days after payment has been successfully received.

Once your order has been shipped, you will receive tracking information when it becomes available.

Estimated Delivery Time

Estimated delivery times are measured in business days.

  • Order handling time: 1 business days
  • Transit time: 7–10 business days
  • Estimated total delivery time: 8–11 business days

Handling time begins when your order is placed and covers processing and preparation for shipment. Transit time begins after your order has been processed and shipped.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our control.

Shipping Costs

Yerlux charges a flat shipping fee of $7.99 USD on all orders.

From time to time, Yerlux may offer promotional free shipping. When a free-shipping promotion is available, the applicable terms and eligibility requirements will be clearly displayed on our website or at checkout.

The applicable shipping cost will always be clearly displayed at checkout before you complete your purchase.

Shipping Confirmation & Tracking

Once your order has shipped, we will provide tracking information when available.

You can use the tracking information to monitor the progress of your shipment.

Please note that tracking information may take some time to become active after the package has been shipped.

Delivery Delays

Although we work to provide the estimated delivery times stated above, delivery delays can occasionally occur due to circumstances outside Yerlux's control, including:

  • Severe weather;

  • Carrier delays;

  • Holidays;

  • Incorrect or incomplete shipping information;

  • Transportation disruptions;

  • High shipping volumes; or

  • Other unforeseen circumstances.

If your order is delayed, please contact Yerlux Customer Support and provide your order number so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you enter an incorrect or incomplete address, please contact us as soon as possible.

We will make reasonable efforts to assist with address corrections before the order is shipped. Once an order has been shipped, we may not be able to change the delivery address.

Yerlux is not responsible for delays or additional costs caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact Yerlux Customer Support with your order number and relevant tracking information.

If your package arrives damaged, please provide photographs of the package and the damaged item when possible so we can investigate the issue and assist you.

Contact Us

If you have any questions about shipping or your order, please contact Yerlux Customer Support.

Yerlux Customer Support
Email: support@yerlux.com

We are happy to assist you with your order.

Last Updated: September 06, 2026